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Now Hiring: Service Advisor
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Now Hiring: Service Advisor
Kens was able to fine tune the 68 bug for us and it runs and drives amazing. Highly recommend the shop. Will bring the bug back if and when we need adjustments.
Thank you, Thomas, for your fantastic feedback! We're thrilled to hear that your 68 bug is running and driving amazingly after our fine-tuning. If you ever need any further adjustments or anything else, feel free to give us a call at (928) 779-2121. We're always here to help!
Was on the 2nd day of a cross country road trip when my bmw told me I had a drive train malfunction. Of course I was between Vegas and with no BMW dealers. Online I found a couple places with good reviews that work on foreign cars. The fist shop I called had a message indicating they were on vaca for several more days. When I called Ken's, Tino answered and assured me I could drive moderately to Flagstaff and he could check it out in the morning. Turned out to be an issue with the sensor. Tino cleared/reset and I headed to Grand canyon. He advised that if it happened again While driving east, I should take it to the dealer in Albuquerque. Unfortunately when I was coming down towards Flagstaff, I found my high beams non functional. It may have been related to the software reset or not. While perhaps Tino should have made sure the reset hadn't interfered with any other electronics, but he did get me back on the road. After spending the night in Flagstaff, I drove to Albuquerque where the did the long overdue software update. Everything has been fine since
Thank you for sharing your positive experience with us, Madi! We're delighted to hear that Tino was able to assist you in getting back on the road safely. Your feedback is important to us, and we'll make sure to address the issue with the high beams to avoid any future inconveniences. If you ever need further assistance, please don't hesitate to reach out to us at Ken's Import Service at (928) 779-2121. Safe travels!
Excellent service at a reasonable price. Very knowledgeable regarding my classic BMW. Highly recommended!
Thank you, Geoff! We're grateful for your kind words and recommendations. Here at Ken's Import Service, we pride ourselves on providing excellent service and expertise for classic imports like your BMW. If you need anything in the future, don't hesitate to reach out to us at (928) 779-2121.
Thank you, Alex, for the 5-star rating! We're glad you had a positive experience with us at Ken's Import Service. If you have any questions or need further assistance, please don't hesitate to reach out to us at (928) 779-2121. We're here to help!
While traveling up from Phoenix the windshield wiper arm on my Volvo stopped working, which can be dangerous during the summer monsoons. There is no Volvo dealership in Flagstaff. They had me come in first thing the next morning and promptly fixed the problem. I was prepared for a wait to be worked into the schedule. But they took care of me right away and I could resume my vacation. They were great and I will keep them in mind if I have trouble in the future. Thank you Ken’s Import Service!
Hi Paul and Janell, thank you for your positive review! We're glad we could help with your Volvo's windshield wiper arm quickly and get you back on the road. Remember, here at Ken's Import Service, we're always ready to assist you with any future car troubles. Just give us a call at (928) 779-2121. Safe travels!
Unfortunately, on our family trip to Flagstaff our car broke down. After calling multiple mechanics, Tino and his team were very quick to respond and very quick to service my vehicle.
Shad, thank you for choosing Ken's Import Service! We understand the stress of a breakdown, so we prioritize fast response times. We're happy to hear that Tino and our team provided quick and efficient service. If you need anything else, don't hesitate to call us at (928) 779-2121.
Thanks for taking care of my car!
Hi Michelle! We're glad you're happy with our service at Ken's Import Service. We're always here to make sure your car is in top shape. If you need anything else, feel free to reach out at (928) 779-2121.
Great experience, very knowledgeable and very helpful addressing/fixing our issue with a Discovery diesel.
Thank you George for the 5 Star review! We appreciate you taking the time to write a positive review about your recent experience with us! If there is anything else we can assist you with, please don't hesitate to reach out to us here at Ken's Import Service!
These gentlemen were kind, considerate, listened, and provided me peace of mind for me to drive my vehicle 3 plus hours to my dealership. End result: faulty internet upgrade. Highly recommend them!
Karen, thank you for your glowing review! We're thrilled to hear that our team provided you with top-notch service and gave you peace of mind for your journey. We pride ourselves on our attention to detail and commitment to our customers' satisfaction. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at Ken's Import Service: (928) 779-2121.
You did a great job repairing my Air Compressor which led to other items not working . You gave me a heads up about possible replacement of an item because the part had rusted bolts. Thank You
Thank you, Richard, for the 5-star review! We're delighted you had a great experience at Ken's Import Service. If you have any further questions or need assistance, don't hesitate to reach out.
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